Amy Klinger:
Well, I think we have to guard against a couple of things.
Number one, we have to be proactive. We have to start talking about that, talking about, what is our protocol? What are we going to do? What's helpful? What's not helpful? What are we going to — how are we going to communicate as much information as we can?
So we have to have sort of that proactive approach. And we also have to guard against the complacency, the boy that cried wolf, where we go, oh, it's just another one of those, oh, it's just another one of those.
And so we have to really brush up on and really coordinate the training on the front end of things, so that people are aware of what to do, what it could be like, what we're going to do, because you have got to also build back up that trust and help people to put it in the proper perspective, that while these are front of mind, these horrific events, and they're totally unacceptable, they also are statistically rare.
But that doesn't mean that we should not prepare for them. And so this swatting just adds another complicating layer for schools to have to deal with.
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